Security Awareness Quick Tip: How to Identify and Avoid Tech Support Call Scams

Tech support cold calls are when a scammer calls a potential victim claiming to be from a reputable security or software company. They lie and say they found malware on the victim’s computer. If a person calls claiming to work for a specific, well-known company, look up the phone number online and tell the caller you will call them back. Do NOT call them back using any phone number they might provide over the phone. Simply hang up the phone and research the company in question. Make sure the company website is legitimate and call their main number and ask to speak to a representative concerning the tech support call to see if the previous call was legitimate. Never allow remote access to your computer, no matter how safe you think it might be. Giving someone else remote access to your computer is like giving them the keys to all your personal information. If you have questions or comments, or would like to know more about our in-depth Security Awareness Training Program, email us https://ift.tt/2Z41FMy Symantechttp://ifttt.com/images/no_image_card.pngAugust 19, 2019 at 06:40PM https://ift.tt/eA8V8J